This Privacy Policy outlines how Gigdraft Global and Gigdraft.com collect, use, and protect your personal information. If you have any questions or concerns about this policy, please contact our support team immediately. Please note that we may update this policy at any time with or without prior notice.
We collect personal details to identify you, including but not limited to your name, address, picture, IP address, payment and bank details, date of birth (DOB), billing address, and phone number. If we suspect fraudulent activity on your account, we may require additional verification documents. Gigdraft.com services are not available to users under eighteen years of age. Therefore, Gigdraft Global or Gigdraft.com will not knowingly request personal data from users under eighteen. We are not responsible for any underage-related issues.
For our Referral Program, we may collect information about both the referrer and the referral recipient. This information helps us improve our services and enhance our referral program. Additionally, we may gather information from third parties to verify the authenticity of the details you provided. This process applies in all relevant situations.
To provide a better experience on Gigdraft.com, we may use third-party services for email, SMS API, website security, and device-specific APIs. We reserve the right to share necessary details with these services to ensure the efficiency of our platform.
We may request non-personal information such as your country, zip code, reviews, opinions, ratings, username, and suggestions. While submission of these details is not mandatory, providing them can help improve our services and promote platform safety.
Gigdraft.com uses cookies to enhance user experience. Cookies help us provide you with a better web experience by improving site functionality. We do not sell or disclose personal information obtained through cookies.
Information provided during order placement is securely stored on our servers. This includes messages and emails exchanged between clients, admins, support, and team members. Team members are prohibited from using this information for purposes other than the specified order. Both clients and team members are responsible for protecting their account details to prevent unauthorized access and information leakage.
To maintain the integrity of our services, we may monitor communications between clients and team members. Team members and clients are not allowed to share personal contact information via the messaging feature. If an alternative mode of communication is needed, please request the team member’s official email address, which must end with @gigdraft.com. Notify support if a team member violates this policy.
Unless you specifically request the removal or deletion of certain information, all data you provide will be retained for service quality purposes. Gigdraft Global reserves the right to delete or reject the deletion of information at our discretion.
Gigdraft.com employs advanced security technologies to protect data. However, no online information can be guaranteed to be 100% secure. We strive to maintain your security and protect against known threats, but we are not responsible for any harm resulting from the use of our services.
Phishing is an attempt by cybercriminals to steal personal information and funds. Gigdraft strongly frowns against phishing. We therefore urge every user to verify the source of every email they receive and ensure it is directly from us before taking any action. We are not responsible for losses due to phishing. If you suspect phishing or impersonation, please contact our support team immediately.